What Gaffney Consulting Offers:

James specializes in hands-on, on-site consulting designed specifically for car wash businesses that want to:

• Train staff to confidently and consistently sell unlimited plans
• Increase membership sign-ups without relying on discounted pricing
• Boost retention through smarter conversations and better service
• Create a membership culture that turns front-line staff into salespeople
• Streamline sales messaging and align it with signage and POS

He works directly with your team, in your location, using the tools and systems you already have. Whether you’re using Rinsed, Car Wash App, DRB, or something else entirely, James knows how to help your people succeed — and make your program profitable.

Built for Real Car Washes

James has helped grow membership programs in express washes, in-bay automatics, and hybrids across the country. He understands the operational realities of this industry — from staff turnover and tight labor markets to complex platform transitions. His style is straightforward, results-driven, and easy for teams to implement quickly.

Already have a membership program in place and staff on-site? You’re ready for James.

Why Partner with Gaffney Consulting?

At OhmCo, we recommend James to car wash operators who need more than just good design or solid branding. If you’ve got the tools but not the traction, James can help you:

• Build a stronger sales process
• Get more out of your POS and signage
• Train your staff to believe in your membership program
• Increase long-term revenue — not just wash volume

He only takes on a limited number of clients each year, so every engagement is personalized, in-depth, and focused on ROI.

Ready to Grow?

If you're looking to build a membership program that actually sticks — and sells — we strongly recommend reaching out to Gaffney Consulting.

👉 Contact James Gaffney Now
(Let him know OhmCo sent you!)

P.S. Want to get your signage and branding in sync with your new membership strategy? Let’s talk — we’re already collaborating with James to make sure your visual messaging supports the sale.